And since customers are on WhatsApp Messenger, businesses need to be too. Customers today don’t want to call or email a business – they want to send a message.

Due to vast internet reach, businesses had a huge reach to contact consumers easily across the globe without paying any extra charges. Whatsapp Business was the need of the hour due to Whatsapp’s popularity and global reach.

With the WhatsApp Web feature, users can respond to their customers quickly and efficiently from their computer browser.

For the verification process, the user needs to select the “Call ME” option which will give them a code over the phone call. Their customers will be able to message them on the same number.

Users can also use WhatsApp Business with either a landline or a fixed number.

Create responsive messages for their customers such as creating an Away Message when the user is not available.

Create a Business Profile for the business to let the customers search the valuable business info such as location, website, and contact information.

Provide modern companies with a way to differentiate themselves in the marketplace. It was designed from bottom to top to offer a unique service for customers. WhatsApp Business was designed specifically with companies in mind. Add different personal and business numbers on WhatsApp Messenger and WhatsApp Business over the same mobile phone. Communicate more efficiently with your customers to help expand your business.

It is meant to help SMEs across the world. WhatsApp Business enables users to have a business presence over Whatsapp.

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